TomTom GO 2535TM World Traveler 5-Inch Bluetooth GPS Navigator with Lifetime Traffic & Maps and Voice Recognition(TomTom 1CT5.019.05)

Monday, September 17, 2012

Product Features

Edition: GO 2535TM World Lifetime Traffic & Maps

5-inch touchscreen GPS with premium maps of the US, Canada, Mexico, and Europe--over 1 million more miles of mapped roads in the US
Drive safely with Bluetooth hands-free calling/voice recognition; find services and more with over 9 million Points of Interest
Outsmart traffic with Free Lifetime Traffic Updates; Stay up-to-date on road changes with Free Lifetime Map Updates
Spoken street names and turn-by-turn directions; Advanced Lane Guidance; IQ Routes for finding the fastest route
8 GB internal flash memory, no SD card slot

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Product Description

Edition: GO 2535TM World Lifetime Traffic & Maps

Amazon.com Product Description

The GO Story

TomTom's new GO 2000 series offers superior GPS routing and premium maps of US, Canada & Mexico. Plus, get Bluetooth hands-free calling & voice recognition--all in a new, slim design with an interactive glass touchscreen and magnetic click & lock mount.

TomTom GO 2535TM World Traveler Lane Assist

The TomTom GO 2535TM World Traveler Edition

Introducing the TomTom GO 2535TM World Traveler Edition, the ultimate in driving intelligence.

Travel with ease and style throughout the US, Canada, Mexico & Europe. The GO 2535TM World Traveler Edition boasts a slim design, crisp, sharp graphics & intuitive user menus. And, using gestures on the GO 2535TM World Traveler Edition's sleek 5-inch glass touchscreen, you can easily swipe your finger to move from screen to screen, or pinch-to-zoom, for easy map viewing.

Using TomTom maps, you have access to one million more miles of mapped road in the US than you would using any other GPS brand*. With TomTom GO's free Lifetime Map Updates**, you can download the latest map edition every few months. And, With TomTom Map Share On-Demand Updates, you can easily make instant changes in between map releases, and download verified updates from other TomTom users to your map.

Outsmart delays using IQ Routes****. The exclusive technology directs you to your destination using the smartest, fastest route possible.TomTom knows to avoid certain roads during rush hour, streets inundated with traffic light changes and pedestrian traffic, and more, so that you always take the fastest way to get anywhere, at any time. TomTom GO also gives you the most accurate real-time traffic information available with Free Lifetime Traffic Updates** with no advertisements. As soon as an accident or other delay is found on your route, TomTom alerts you and can re-route you to an alternative, faster route.

TomTom GO is also enhanced with a suite of features designed to help you drive more safely, including voice recognition with one-step address entry and Bluetooth hands-free calling***.

GO 2535TM World Traveler Edition Features

Voice Recognition and Bluetooth' Hands-free Calling

With access to voice commands, you can speak your destination details verbally in one simple step. And, after pairing your compatible Bluetooth mobile phone to your TomTom GO, you'll be able to see, make and answer calls, talk hands-free through your device, and more. Compatible mobile phone required.

Free Lifetime Traffic & Map Updates

Outsmart traffic and road changes. Lifetime Map Updates ensures that you are always navigating with the industry's most up-to-date map. And, Lifetime Traffic Updates allows you to outsmart traffic and take the fastest route possible to your destination.

Premium maps of the US, Canada, Mexico & Europe

TomTom is known the world over for the accuracy and extensive coverage of its maps.TomTom maps include 1 million more miles of road in the US than other GPS brands.

Refreshed User Interface & Slim Design

This innovative navigator boasts a super slim design, crisp, sharp graphics & intuitive user menus. And, using gestures on the device's sleek 5-inch glass touchscreen, you can easily swipe your finger to move from screen to screen, or pinch-to-zoom.

Click & Lock Magnetic Mount

Keep your device securely mounted to your windshield or dashboard with the new, click & lock magnetic mount.

Advanced Lane Guidance

Advanced Lane Guidance show's you exactly which road to take, when driving through complex intersections and multi-lane junctions.

9 Million Points of Interest

Easily find millions of gas stations, restaurants,hotels and more on your route. Your device comes preloaded with more than 9 million points of interest in over 60 categories.

IQ Routes

Always take the smartest, fastest route. This exclusive technology will recommend the fastest route based on the time of day and day of the week****.

SpokenTurn-By-Turn Directions, Including Street Names

Keep your eyes on the road and listen while your TomTom announces turn-by-turn directions, including street and place names.

Travel With Peace of Mind With Help Me! Emergency Menu

Travel with peace of mind. Easily access local emergency providers such as police, fire stations, and hospitals.

Footnotes:
* Based on info available as of 1/11
** You receive non-transferable traffic data and up to four non-transferable map data updates per year until the product's useful life expires or TomTom no longer receives map or traffic updates from its suppliers, whichever is shorter. Lifetime Maps available for US, CAN and MEX only. Lifetime Traffic available in US and CAN. Details and terms at www.tomtom.com/legal.
*** Compatible mobile phone required
**** Feature available in the US and Canada only

All TomToms Feature:

Easy to Use

Plug & Go Right Out of the Box

All TomToms are easy to use, and work right out of the box. TomTom's intuitive, award-winning user interface features large icons and sharp, full-color 3D graphics.

Reduce Driver Stress

30-Day Latest Map Guarantee

When you start using your TomTom, if a newer map release is available you can download one complimentary update to your map within 30 days from the time you first start using your TomTom device. Latest Map Guarantee is available via TomTom HOME.

Preloaded Maps and Points of Interest

Easily find millions of gas stations, restaurants, hotels, and more on your route with millions of points of interest in over 60 categories.

Save Time & Money

TomTom Home Content Manager

Personalize your device in the TomTom HOME Content Manger, where you can subscribe to advanced TomTom services, download new points of interest, voices, and even share your own content with the rest of the TomTom community.

Enhance Safety

Help Me! Emergency Menu

Travel with peace of mind. Easily access local emergency providers such as police, fire stations, and hospitals.

Announces Street and Place Names

Keep your eyes on the road while your TomTom GPS announces turn-by-turn directions, including street and place names.

What's In the Box

GO 2535TM World Traveler Edition, USB Cable, CLA Socket, Adhesive Disk, User Guide, LTM Voucher

Product Description

Travel with ease and style throughout the US, Canada, Mexico and Europe. The GO 2535TM World Traveler Edition boasts a slim design, crisp, sharp graphics and intuitive user menus. And, using gestures on the GO 2535TM World Traveler Edition's sleek 5-inch glass touchscreen, you can easily swipe your finger to move from screen to screen, or pinch-to-zoom, for easy map viewing.

Most Helpful Customer Reviews

168 of 176 people found the following review helpful

2.0 out of 5 starsBuggy, not ready for release versionApril 27, 2011

By Stephanie MooneyVINE™ VOICE

Edition:GO 2535TM World Lifetime Traffic & Maps|Amazon Vine™ Review(What's this?)

If TomTom wanted Beta-testers, they would have had no shortage of volunteers. If TomTom had delayed the release of this item until it was fully functional, they would have had a few disappointed pre-order customers but otherwise happy users. However, charging customers the current price for a buggy product which is clearly not ready for sale is unacceptable. Selling this product in its current form is false advertising. Plain and simple.

I'll start with the positive:
1. The windshield mount is very nice. The twist/click suction cup works great and the magnetic dock is super simple to use.
2. The screen is nice and big. The graphics display nicely and are clear and easy to understand in a glance.
3. It gives directions. That IS why you want a GPS system, after all, isn't it? ;)
4. Unlike some other reviewers, mine finds its signal extremely quickly. It is ready to go long before I am (having to connect it to the dock and power cord, start car, check mirrors, etc).
5. It seems to do everything quickly. It recalculates my route within a few feet if I choose not to take its suggested turns. Scrolling through menus is quick as the page refresh is very fast.

Sorry, that's all I've got for pros. So far, I Just. Don't. Like. It.

Here's why:
1. The browser-based interface is glitchy. Sometimes it connects to my device right away. Sometimes I have to plug and unplug it a few times to get it to show up. Sometimes it goes right to the overview page (which contains only paragraphs about all the fabulous features which TomTom will release eventually but don't actually work yet and a link to non-existent accessories); sometimes my only option is to change my email address and password. I have to close and reopen my browser until it offers the full list of choices.
2. Unavailable features:
a. TomTom claims the voices read street names. While it's technically true that the DEFAULT voice reads street names, it is the only one. Spoken address recognition is only available with this voice as well (per the manual). You better hope you like Samantha.
b. Add-on voices don't work. They don't actually tell you this until after you've paid for them and call to ask why you can't get them to download onto your device. Then they "helpfully" offer to "try to refund" your money. Which will take 7-10 business days.
c. Home software. One of the advertised features is the ability to manage your device from your desktop. Then you call TomTom support because the software can't see your device and they tell you "never mind. You can't do that." No estimate on when any of these features will become available.
3. As other reviewers have mentioned, the button for voice control is VERY tiny. Almost impossible to hit accurately while driving without taking your eyes off the road while you do it, which defeats the purpose of voice control. A double-tap of the screen or larger button would have been a much better choice.
4. Menus could be condensed and reorganized for ease of use. Some of the options don't seem to make sense where they are.

5. Worst of all for me: Customer Support. TomTom thinks it's perfectly acceptable to advertise a product can do things it can't and charge people full price while they wait around for features that might work someday. I was told flat-out by a tech "TomTom releases a new device every 3 or 4 months. You can't expect all of the features to work on all of them before we release them." Yes. That's a direct quote. And yes TomTom, that's EXACTLY what I and the rest of your customers expect. If it doesn't work, don't take people's money for it. Period.

With business practices and products like this, I am appalled that TomTom is still in business. If you MUST buy a TomTom for some reason, you might want to consider a model that's been around awhile. Maybe they've gotten around to making it work by now.

Update 5/6/2011: After only owning this device a week and using it a handful of times, my unit died. I dropped it into the windshield mount and hit the power button while I buckled and backed out of the driveway and when by the end of my street (3 blocks) it was still on the start-up image, I was perplexed. I turned it off and back on with the same result. I left it on, thinking perhaps it was updating some database or something and would eventually move on, but when I arrived at my destination 20 minutes later, it was still displaying the startup image. A Google search of reset instructions led me to hold the power button down for an extended period, which according to TomTom's service instructions, should have initiated a soft reset. Instead, it powered down completely and I have not been able to power it back on since. TomTom tech support confirms that there is clearly something wrong with this unit and have issued an RMA with a promise of a replacement unit. I will update my review after receiving the replacement to indicate how the RMA process went. Have I mentioned that I'm underwhelmed here?

Update 6/16/2011: As promised, here is my update on the RMA process. Turnaround time was quick. I received my shipping notice about a day and a half after TT received my defective unit. Yesterday, I received a brand-new unit, complete with accessories. I was pleasantly surprised, as I had expected (although would have been unhappy with) a reconditioned unit. So far, so good on the replacement. We'll see if this one fares better than the last. If did have to download a significant amount of updates, so hopefully this was a firmware bug that is now remedied. Only time will tell.

Update 2/7/2012: I've been using the replacement unit for over 6 months now so I thought it time for an update. The new unit has definitely fared better than the original, but only marginally so. While it has continued to work without the complete mental breakdown my first device suffered, it does reboot itself for no reason about once every 10 uses or so. Firmware updates have not addressed any of my other complaints either, such as lack of functioning downloads, ability to control the device from your computer, or the impossibly small voice control button (among others). I forgot to mention in previous updates, because I hadn't had a lot of experience with the unit at that point, that the "traffic" is abysmal (at least in the Detroit area). After approximately 7 months of semi-regular use (I use it a lot mostly for the Bluetooth function), I have not once seen any of the traffic events reported by TomTom. It will indicate an accident or road construction or other such delay along my route and I will smirk as I drive past the supposed event with no sign of anything out of the ordinary. Alternately, it has yet to save me a single instance of being caught in a traffic event. Imagine my disgust when on 3 separate occasions I have been stuck in traffic jams in excess of 30 minutes that were never reported at all by TomTom. Add to this the fact that at least once a week it never syncs up to the traffic service at all and you'll understand why I continue to stand by my original assessment of this unit.

Refurbished GPS All Brand Name Garmin, Magellan, Tomtom

Monday, September 17, 2012